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Why you should develop a delivery app for your grocery business
Many business owners, who had never previously thought about launching their own delivery, were forced to quickly figure out how the courier service works and how not to go broke in the first month. If you are also tired of giving away a portion of your profits to aggregators every month, or are simply considering launching your own delivery, this article will certainly help you. Of course, this is not a direct instruction for execution, but we will consider the most important stages.
The main advantages of home delivery
• An obvious time saving
No longer traveling to do the shopping certainly saves time, but also saves fuel in the case of home delivery. In addition, you choose the time and day of delivery, but also the method of payment. Otherwise, you can collect your purchases at the drive. Your order will then be prepared in advance.
• Easier portfolio management
Thanks to home delivery and drive-through, no more impulse purchases! Indeed, sales, promotions or even new products often push consumers to buy products that they do not necessarily need. In the supermarket, children and adults are not immune to temptation. By staying at home, and on the basis of a pre-established list of shortages, you are sure to buy only what you need. In addition, when shopping online, the total of your purchases is displayed on the site as and when the basket is added. You avoid going over your budget.
• A wide variety of choices
Many believe that the products offered online are quite limited. However, the case is different on all platforms. Indeed, you can access a wide variety of offers.
• A simplified process
Perhaps you had to carry your water pack until 5th floor of your building, because the elevator is broken? Avoid this type of inconvenience by shopping online! With home delivery, you won't have any problem buying heavy items since delivery people will drop them off at your doorstep.
Another recurring concern when you do your shopping, packaged products, yogurts, ice creams or fresh creams that arrive damaged when you get home. With home delivery, know that you will receive them intact. Experienced couriers will bring your salads, tomatoes or bananas and any other fragile item to your home in perfect condition.
In addition to the good condition of your purchases, this process also allows you to find products with a long expiration date, which saves you waste. Know that your order is carefully checked during its preparation. This step ensures that the delivered items are not torn, punctured or damaged.
In addition, concerning the method of payment, it is generally possible to choose between payment by credit card, check or cash. These options are generally communicated to the buyer before finalizing his order.
• An opportunity to find exceptional products
Indeed, shopping online allows you to find items or offers that are not necessarily available in the store next door. As more and more consumers are now shopping online, platforms are getting creative to deliver an ever-innovative customer experience. For example, know that buying online is the best way to find quality local products. Indeed, there are many local producers and artisans who distribute their products on e-commerce platforms.
Why you should have your delivery app over a cooperative deliver service
Having a delivery application for your business is exactly the tool that is necessary for the long-term development of your establishment. Why is that? First of all, this is due to the fact that autonomy allows you to make decisions in favor of yourself and your own benefit, and not the aggregator.
Besides:
• Saving the chain restaurant-courier-client.
This is mainly important for getting feedback. If something goes wrong, it will be much easier for the courier of your service to contact you directly and resolve the issue on the spot, and you will always be aware of what is happening.
• Maintaining your customer base.
If you have been working for a long time, you probably have a decent base of regular customers. It is likely that aggregators will take away some part of you, while they may not bring new buyers. For example, some restaurants hide customer numbers so that restaurateurs do not have the opportunity to independently use this data in the future. A native restaurant app could solve this problem and make the customer experience easier.
• Efficiency.
Quite often, you can find information that restaurants and cafes had to look for ways to deliver the order to the client themselves, since the couriers working for the aggregator were simply overloaded. In the case of Delivery Club, this figure reached 80%. It turns out that most of the establishments that have chosen this service did not receive the promised result.
• Increasing awareness.
Your customers will see your employee and not the representative of the aggregator in front of them, which is much better remembered. Your uniform, corporate colors or a special greeting, and just a respectful attitude towards the client and the professionalism of the courier are important components of your image.
Some of the leading grocery delivery apps in Canada
• Chefs Plate
• HelloFresh
• Instacart
• UberEats
• DoorDash
Conclusion
The benefits that a delivery app offer business are enormous. Companies that deals with perishable products must seriously consider the development of a delivery solution. This will not only assist in making the communication with their customer seamless, it will also make them appear profession. A top mobile solution development agency such as hyperlink InfoSystem can assist you with the development of excellent grocery delivery apps
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