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One of the main reasons why we use WhatsApp is precisely due to the fact that it is the most widely used real-time chat application installed on mobile phones around the world.
Whatsapp presents many features which has made it a very important solution for every individual, business, and organization. It is one of the most used apps on Earth with over 2 billion active users. The benefits it offers has created a considerable interesting in developing similar app for both business and individuals. To ensure that you develop something similar and with a good chance of becoming successful, you need to contact a top mobile app development agency such as Hyperlink InfoSystem.
Amazing Features of WhatsApp
This application, which began with basic functions such as sending and receiving messages, evolved more and more, until it could include more services that will benefit its users. Services such as calls, video calls, transferring files and even being able to send the location of where you are. These implementations, which have grown over time, are what have made WhatsApp continue to be successful worldwide.
Calls
It serves the same way as common calls, but these can only be from mobile to mobile phone. Unlike phone calls, WhatsApp calls use data and not credit, which allows your calls to be not only local and national, but also international users.
Video Calls
It works the same as video calls on Facebook. You click on the camera icon at the top of the screen, wait for the other person to answer and they can automatically start talking.
You have to bear in mind that a video call will consume a large amount of data compared to simple messages, in addition to quickly draining your battery. That is why if you are near a Wi-Fi connection, it is better that you connect, so that your data does not run out.
Status
It will allow you to share videos, photos or Gifs with your contacts, to which you can add filters, emoticons or texts, and these will last for 24 hours. As well as stories from Facebook, Snapchat or Instagram.
Transfer Files
This is the best option of all, if you are studying or working. You can share a photo or a file on your device and then have access to it, accessing it from a computer.
There is a file size limit to what you can send, but only videos will really be a problem. You can share photos, music, videos or documents (Word, Excel, Power Point or Pdf).
Location
It will allow you to exchange locations with your friends in real time. Either so that they come for you or know that you are already on your way.
Broadcast Messaging
It allows you to send the same message simultaneously, to different people.
WhatsApp Web
You can connect to WhatsApp, through the web. This will give you access to all the conversations, photos and files that you have on your mobile WhatsApp. Before you can enter, you have to scan a QR code, with the help of your mobile application.
Advantages of WhatsApp
WhatsApp is the application of choice for millions of users who want to send text messages for free. But there is much more to the app than just writing a message and sending it.
Advantages at User Level
Available for iPhone, Android and Windows Phone cell phones.
Send unlimited messages around the world, only with an Internet connection.
You can share other contact numbers, location and files, easily.
You can create a group chat with up to 256 contacts.
With broadcast messages, you can send individual messages to multiple people at the same time.
You can access from a PC.
You can receive and make unlimited voice and video calls for free.
Provide emojis to make the conversation fun and interesting
You can block your contacts, if you no longer want to receive their messages.
It works without a SIM card. In case you are in another country and do not have access to an operator.
Your chats are encrypted, they have a privacy service.
You can change your number to another number without losing your existing account.
Advantages at The Brand Level
Have direct contact with your client.
Messages arrive faster.
You can provide support to your customers.
Communication is a bit more informal, which gives the image that your company is innovative and has a fresh attitude without neglecting the professional.
You can track the products or services you provide.
Workgroups can be created with company employees.
You can send your services, products or event reminders, through broadcast messages.
You can manage your company account from a PC.
Use It As a Tool For Your Business
WhatsApp is the tool that will help you expand and grow your business, as it will allow you to improve communication with your customers, obtaining efficient results.
Thanks to it, your customers will have a different experience, where you will provide customer service and support, quickly and easily to understand. However, you have to make the time in which all queries or questions will be resolved clear.
What You Have to Know Before Starting To Use The Application in Your Company:
It is not a marketing tool. You can offer your products, but you cannot stuff your customers with photos or videos of what you offer. They can block you and you will lose a potential customer.
Do not send information or messages to users who did not request it.
This service will help you keep track of the purchases or sales you make.
You will be able to retain your customers by providing them with information on new launches.
It will help you share information and receive feedback from your employees, through groups.
The status function will allow you to share new offers or promotions from your company.
It will turn out to be an effective economic means, so that you can communicate quickly, since you can do it with a Wi-Fi connection and without the need to have a data package.
The responses are in real time and simultaneously.
The cost of an app similar to WhatsApp is around $10000. Our developers at Hyperlink InfoSystem can assist you with the development of an excellent instant messaging app that will be beneficial for both you and your company.
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