An average person uses the smartphone every day and dedicates many hours a day to it. Many companies are aware of this and have understood the potential of the mobile device to attract customers.
In addition to having a good home page, a taxi business can improve the user experience by creating its own app that can streamline the taxi reservation process and improve the experience.
Modern people do not want to wait on the phone while ordering a taxi. An app can make this work faster and more efficient in this sense.
Why Your Taxi Business Should Have An App
The first reason to create an app for your taxis business is that your competition already does it.
Also, this ordering system is faster, easier and more efficient for customers.
Apps Provide The User With More Information
Those users who are in a distant part of the city where there is little influx of taxis, just have to use an app from a reliable taxi line and request one.
When entering, they must show their location and the address to which they want to move and the app will show the route that the taxi driver will follow, the time it will take to arrive and the cost.
Apps Are Also a Method of Loyalty
We already know that there are some strategies to become the favorite taxi business for users, but the most important will always be the friendly and empathetic treatment of the drivers.
The overall experience of the service will cause the customer to request the services again, and the inclusion of an app can help improve this experience.
Combining the use of technology to order the taxi through the smartphone with an excellent treatment will make users come back always and recommend the business, increasing the company exponentially and progressively.
Hyperlink InfoSystem creates mobile applications for native Taxi iOS and Android. If you want to offer transport services on mobile and Internet for your activity, we can help you create tailor-made systems for connecting the customer and the driver. Here are some of the service that we can provide for you:
- Mobile app for the driver
- Immediate account creation and moderated by the administrator (email / SMS activation)
- Download of documents (driving license, registration card, approvals, etc.)
- Accept / decline immediate orders
- Accept / decline reservations
- Vehicle management
- Management of personal information
- Google map integration to get the best routes in real time
- Transport history
- Earnings history
- Multilingual
- Social sharing (Facebook, Twitter)
Mobile Application For The Customer
- Immediate account creation and moderated by the administrator (email / SMS activation)
- Geolocate all available drivers on a map and their distance from the pick-up point
- Place an immediate order
- Make a reservation in advance
- Submit a shared ride request
- Make a provision request
- Preset address manager
- Call to the driver
- Driver rating
- Management of personal information
- Management of payment methods
- Race history
- Multilingual
- Social sharing (Facebook, Twitter)
Customization And New Features
- New type of user: driver companies (multi-driver management)
- For the customer: selection of a driver from a list of available candidates
- For the customer: request a ride from their preferred driver
- Personalization of the driver's waiting conditions at the pick-up location (free waiting time, paid waiting time per level)
- Marketing: push notification to the customer according to his location.
- Customizable tariff configuration by taxi business
- Auto-generation of routes taken several times by the customer
Customer Access Website
- Immediate account creation and moderated by the administrator (email / SMS activation)
- Place an immediate order
- Make a reservation in advance
- Preset address manager
- Management of personal information
- Management of payment methods
- Race history
- Social sharing (Facebook, Twitter)
Taxi Business Website
- Immediate account creation and moderated by the administrator (email / SMS activation)
- Download of documents (driving license, registration card, approvals, etc.)
- Vehicle management
- Management of personal information
- Race history
- Earnings history
Chauffeurs Company Access Website
- Immediate account creation and moderated by the administrator (email / SMS activation)
- Download of documents (driving license, registration card, approvals, etc.)
- Driver management
- Vehicle management
- Management of personal information
- Tariff configuration
- Configuration and creation of packages (airports, stations, etc.)
- Race history
- Earnings history
Platform Reserved For The Administrator
- User Management
- Management of vehicle types
- Vehicle brand management
- Configuration of commission rates by driver and / or order type
- Configuration of payment terms to the driver
- Pricing configuration according to the type of order
- Package management (airports, stations, etc.)
- Driver waiting tariff configuration
- Tariff configuration of cancellation fees
- Tariff configuration according to the type of vehicle
- Fare configuration according to distance
- Tariff configuration by date
- Tariff configuration according to the period
- Configuration of tariff thresholds (if free pricing)
- Creation of airport, train station, etc.
- Track orders in progress in real time
- Assignment of immediate orders / reservations to a driver
- Management of discounts and surcharges (date and time slot)
- Management of payment methods
- Billing management
- Management of automatic email content
- Bulk email to users
- Activity reports
- Language management